In the app / on the site
Use the bank's published complaint path first: indusind.bank.in/in/en/personal/grievance-redressal.html.
Do this once, properly. Screenshot everything — you will attach it to the letter.
The escalation ladder
Lodge complaint / contact centre
- indusind.bank.in/in/en/personal/grievance-redressal.htmlUse Lodge a Complaint / Call Us / Visit Us / Online Dispute Resolution on IndusInd grievance page.
Nodal Officer
- indusind.bank.in/in/en/personal/grievance-redressal.htmlEscalate with prior complaint number to Nodal Officer Mr. A Sharma (address on page). Email field present but not extractable from fetch—use page Write to Us…
Principal Nodal Officer
- 022 6155 3705Official phone
- indusind.bank.in/in/en/personal/grievance-redressal.htmlEscalate to Ms. D. Sidhwa, PNO; Tel (022) 6155 3705; email on page (confirm live).
RBI CMS
- cms.rbi.org.inIf bank resolution unsatisfactory or not resolved within a month, use cms.rbi.org.in; RBI contact centre 14448.
Regulator & ombudsman channels
- RBI Integrated Ombudsman / CMS https://cms.rbi.org.in/ After bank internal redressal fails or ~30 days elapse (as applicable).
Regulators almost always require proof that you complained to the company first. Attach your ticket numbers.
Public social channels
- No verified public social channel for complaints — we only list channels we can source.
Sources & verification
Every phone number, email and link on this page comes from these official pages, checked on 2026-11-04:
- indusind.bank.in/in/en/personal/grievance-redressal.html
https://www.indusind.bank.in/in/en/personal/grievance-redressal.html - cms.rbi.org.in
https://cms.rbi.org.in/